Shipping & Returns
Order processing
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays are processed the next business day.
Shipping times and costs
Typical delivery time is 5–10 business days (US) after dispatch. Delivery may take longer during peak seasons, bad weather or customs checks for international orders. Shipping costs, if any, and any applicable taxes are shown at checkout before you complete your payment.
Order tracking
Once your order ships, we'll email you a tracking link. If you haven't received it within 3 business days of ordering, please check your spam folder or contact us.
30-day money-back guarantee
If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of delivery.
- Email us at support@getakemicoffeeboost.co with your order number and reason for return.
- We'll reply with return instructions and the return address. Please do not send items back without contacting us first.
- Ship the item back with a tracking number.
- Once we receive your return, we'll process a refund of the product price to your original payment method within 5–10 business days.
Original shipping charges and return shipping costs are non-refundable unless the item arrived damaged, defective or incorrect.
Damaged, defective or wrong items
If your order arrives damaged or incorrect, email us within 7 days of delivery with your order number and a photo. We'll send a replacement or issue a full refund, including shipping.
Cancellations
You can cancel your order free of charge before it ships. Email us as soon as possible with your order number.
Contact
Akemi Coffee Boost
Email: support@getakemicoffeeboost.co